When an item sells out of stock, Parlay may take pre-orders prior to when inventory is restocked. Upon placing a pre-order, you will be charged at the time of purchase. Completion of a pre-order constitutes your agreement to have your payment method charged at the time of purchase.

Please check the product page for the most accurate expected shipping date. Please note that the expected delivery date is our best estimate, but it is not a guaranteed date of delivery. Once the product is back in stock, you will receive an email from us containing your updated order and shipping status. The estimated delivery date is subject to change based on a variety of circumstances including but not limited to production, shipping, or other possible unforeseen delays.

Changed your mind about a pre-order? You have 7 days from your purchase date to request a full refund to your original payment method. Just email your order number and request to support@playparlay.co to get started.

After 7 days of placing the pre-order, you may request to cancel your order for in-store credit only. For all other non pre-order items (ie. items in stock), we offer store credit.

If your order has not shipped within 14 days after the original estimated shipping date, you are eligible to cancel the affected item(s) for a full refund to your original payment method. To request a cancellation, please email our support team at support@playparlay.co.

Pre-Order Terms & Conditions:

Parlay reserves the right to cancel any delayed pre-orders at its discretion. If a pre-order is canceled, we will issue a full refund to your original payment method.

We are not liable for any losses or damages caused by shipment delays. This limitation of liability applies to all types of claims, including direct or indirect damages that may occur.